Settings & Configuration
Template approval process and best practices
4 minutes read time Difficulty: intermediate
Template approval tips
Get your templates approved faster with these guidelines.
Approval timeline
- Most templates: 1-60 minutes
- Some templates: Up to 24 hours
- Rejected templates: Can be edited and resubmitted
Common rejection reasons
- Wrong category — Marketing content in Utility category
- Missing opt-out — Marketing templates need unsubscribe option
- Misleading content — Template doesn't match its stated purpose
- URL shorteners — Use full URLs, not bit.ly links
- Variable-only content — Body can't be just
{{1}} - Prohibited content — Gambling, adult, illegal services
Tips for fast approval
- Use correct category — Utility for transactional, Marketing for promos
- Be specific — Clear purpose in the template body
- Include opt-out for marketing — "Reply STOP to unsubscribe"
- Provide sample values — Fill in example variable values
- Professional language — No ALL CAPS, excessive emojis, or slang
- Full URLs —
https://yoursite.com/tracknotbit.ly/xyz - Don't start/end with variables — Meta rejects
{{1}} is your code
After rejection
- Read the rejection reason in Settings → Templates
- Fix the issue (usually category or content)
- Resubmit — no limit on resubmissions
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