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Industry First

WhatsApp Voice Calling & IVR

The Only WhatsApp Platform with Built-in Voice Calling

Take inbound calls, dial outbound, route with visual IVR flows, and record every conversation - all on WhatsApp. No per-minute fees. No third-party telephony. Just WhatsApp + AIsoule.

Inbound + Outbound Visual IVR Builder Call Recording WebRTC Audio $0 Per-Minute
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$0

Per-minute fees

8

IVR node types

5min

Setup time

100%

Data ownership

INBOUND & OUTBOUND

Inbound & Outbound Calls

Receive customer calls directly on your WhatsApp number or place outbound calls from the dashboard. WebRTC-based audio means no phone hardware needed - just your browser.

  • Receive customer calls on your WhatsApp number
  • Place outbound calls from dashboard or API
  • WebRTC-based audio - no phone hardware needed
  • Full call logs with duration and status
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InboundOutboundWebRTCBrowser-Based

Priya Sharma

+91 98765 •••••

Active

02:34

Call Duration

Recent Calls

Amit Patel

Today, 2:15 PM • 4:22

Answered

Sneha Gupta

Today, 1:45 PM • 0:00

Missed

Rajesh Kumar

Today, 11:30 AM • 8:15

Outbound
VISUAL IVR BUILDER

Visual IVR Builder

Design complex call routing with a drag-and-drop node canvas. 8 node types cover every IVR scenario - from simple greetings to multi-level menus with API integrations.

  • Drag-and-drop node canvas for IVR design
  • 8 node types: Greeting, Menu, Gather, Transfer, API Call, Condition, Goto Flow, End
  • Business-hours routing by timezone
  • Reusable sub-flows for complex routing
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Visual Builder8 NodesDrag & DropBusiness Hours
IVR Flow Editor
8 Node Types

Start

Incoming call trigger

Greeting

"Welcome to AIsoule. How can we help?"

Menu

Press 1 → Sales

Press 2 → Support

Press 3 → Billing

Transfer

Route to Agent Team → Round Robin

CALL RECORDING

Call Recording & Storage

Every call is recorded automatically and streamed to your own S3-compatible storage. You own the data, set your own retention policy, and play recordings directly in the dashboard.

  • Every call recorded automatically
  • Stream recordings to your own S3 bucket (AWS, Wasabi, MinIO, R2)
  • Pre-signed URL playback directly in dashboard
  • You own the data - set your own retention policy
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Auto-RecordYour S3EncryptedFull Ownership

Call Recordings

Priya Sharma - Sales Inquiry

4:22 • Dec 15, 2024 • 1.2 MB

Amit Patel - Support Ticket #4521

8:15 • Dec 15, 2024 • 2.4 MB

Rajesh Kumar - Billing Question

2:08 • Dec 14, 2024 • 0.6 MB

Storage Configuration
Connected
S3 Bucketmy-recordings
Regionap-south-1
Encryption AES-256
AGENT TEAMS

Agent Teams & Call Routing

Create agent teams with intelligent routing rules. Round-robin or load-balanced distribution ensures calls reach the right person at the right time.

  • Create agent teams with routing rules
  • Round-robin and load-balanced distribution
  • Real-time agent availability tracking
  • Unified inbox - chat + call in one timeline
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TeamsRound-RobinLoad BalanceUnified Inbox
Sales Team

3 agents • Round-robin

A
R
S
Support Team

5 agents • Load-balanced

M
K
P
N
D
Incoming Call → Routing to Sales Team
Amit - Online
Connecting...

2

In Queue

12s

Avg Wait

COMPETITOR COMPARISON

Competitor Comparison

No other WhatsApp platform offers native voice calling. While competitors focus only on messaging, AIsoule gives you a complete communication suite - voice included.

  • Only platform with native WhatsApp voice calling
  • No per-minute telephony charges
  • Full control with Interactive Custom Voice Response (IVR) flows
  • Visual IVR that competitors can't match
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Industry FirstNo Competition$0 FeesIVR Flows
Feature
AIsoule
Wati
AiSensy
Voice Calling
✗
✗
IVR Builder
✗
✗
Call Recording
✗
✗
Per-Minute Fees
$0
N/A
N/A
Interactive IVR
✗
✗

Key Benefits

Everything you need for WhatsApp Voice Calling

Voice Calling

Inbound & outbound on WhatsApp

IVR Builder

Visual drag-and-drop flows

$0 Per-Minute

No telephony charges ever

Call Recording

Auto-record every conversation

Agent Teams

Route calls to the right team

Multi-Language IVR

Support callers in any language

WebRTC Audio

Browser-based, no hardware

REST API

Programmatic call control

Perfect For

Call Centers Moving to WhatsAppHealthcare & Appointment BookingFinancial ServicesCustomer Support TeamsSales TeamsEnterprise with Compliance Needs

"Voice calling on WhatsApp changed everything for us. We moved our entire call center off legacy telephony and onto AIsoule - zero per-minute costs, crystal-clear WebRTC audio, and our IVR was set up in under 5 minutes. This is the future."

Vikram Desai

CTO, NexGen Financial Services

Start Growing Today

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Join thousands of businesses using AIsoule to automate conversations, boost engagement, and drive sales through WhatsApp.

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