Chatbots & AI
Text-to-Speech for IVR greetings
2 minutes read time Difficulty: intermediate
Text-to-Speech for IVR greetings
Create professional voice greetings without recording audio — just type the text.
How TTS works
AIsoule uses Piper TTS (an open-source neural TTS engine) to convert your text into natural-sounding speech.
Creating a TTS greeting
- In the IVR flow editor, add a Play Message node
- Select input type: Text-to-Speech
- Type your greeting:
Welcome to AIsoule. For sales, press 1. For support, press 2. To speak with an agent, press 0. - Select voice (language/accent)
- Click Preview to hear it
- Save
Available voices
- English (US) — Male/Female
- English (UK) — Male/Female
- Hindi — Male/Female
- Additional languages available
Tips for good TTS
- Use punctuation — Commas add natural pauses
- Keep sentences short — Easier to understand over phone
- Spell out numbers — "Press one" sounds better than "Press 1"
- Test and iterate — Listen to the output and adjust wording
- Consider recording — For brand-critical greetings, professional recording sounds better
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