Platform Features

A complete WhatsApp Business API platform with everything you need to engage customers at scale.

💬

WhatsApp Business API

✅ Official Meta Business API integration with verified sender status
✅ Template message management with approval workflow
✅ Real-time message delivery and read receipt tracking
✅ Rich media support — images, videos, documents, and interactive buttons

🏢

Multi-Tenant Architecture

✅ Complete organization isolation with separate data stores
✅ Role-based access control with granular permissions
✅ White-label options for agencies and resellers
✅ Per-tenant configuration, branding, and billing

📡

Broadcasting & Campaigns

✅ Targeted campaigns with audience segmentation
✅ Schedule broadcasts for optimal delivery times
✅ Smart throttling to maintain quality ratings
✅ A/B testing for message templates

📊

Analytics & Reporting

✅ Real-time dashboards with delivery and engagement metrics
✅ Campaign performance reports with conversion tracking
✅ Export data to CSV, PDF, or via API
✅ Custom date ranges and comparative analytics

👥

Contact Management

✅ Bulk import from CSV, Excel, or API
✅ Dynamic segments based on attributes and behavior
✅ Custom fields and tags for flexible organization
✅ Opt-in/opt-out management for compliance

🤖

Automation & Chatbots

✅ Visual flow builder for conversation automation
✅ Keyword-triggered auto-replies
✅ AI-powered smart responses
✅ Business hours and away message configuration

🔗

Integrations

✅ Webhooks for real-time event notifications
✅ Full REST API for custom integrations
✅ Zapier-like automation connectors
✅ CRM and e-commerce platform integrations

👨‍💼

Team Collaboration

✅ Shared inbox for team-based conversation handling
✅ Conversation assignment and routing rules
✅ Internal notes and mentions
✅ Agent performance tracking and SLA monitoring

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