Waivvy is an enterprise WhatsApp Business API platform that enables businesses to send broadcasts, automate responses, manage contacts, and handle customer conversations at scale. It's built as a multi-tenant platform suitable for businesses of all sizes.
Do I need a WhatsApp Business account?
Yes, you need a WhatsApp Business account and a verified phone number. Waivvy connects to the official WhatsApp Business API through Meta. We guide you through the setup process when you create your account.
Is Waivvy an official Meta Business Partner?
Yes, Waivvy uses the official WhatsApp Business API provided by Meta. All messages are sent through official channels, ensuring reliability, compliance, and full feature support.
👤 Account
How do I get started?
Simply sign up for a free account at app.aisoule.com. You'll be guided through connecting your WhatsApp Business number, importing contacts, and sending your first message. The entire setup takes less than 10 minutes.
Can I have multiple team members on one account?
Yes! The Growth plan supports up to 10 team members, and Enterprise plans have unlimited team members. Each member can have different roles and permissions configured by the account admin.
💳 Billing
Is the Starter plan really free?
Yes, the Starter plan is completely free forever with no credit card required. It includes 1 WhatsApp number, 500 messages per month, basic analytics, and contact management. Note that Meta's per-conversation charges still apply separately.
What are Meta's conversation charges?
Meta charges per-conversation fees for WhatsApp Business API usage. These vary by country and conversation type (marketing, utility, service, authentication). Waivvy passes these through at cost with no markup. You can view current rates in your dashboard.
Can I cancel anytime?
Yes, all plans are month-to-month with no long-term contracts. You can cancel or downgrade at any time from your account settings. Your account will remain active until the end of your current billing period.
⚙️ Technical
Does Waivvy have an API?
Yes, Waivvy provides a full REST API that allows you to send messages, manage contacts, create campaigns, and retrieve analytics programmatically. We also support webhooks for real-time event notifications. API documentation is available in your dashboard.
What's the uptime guarantee?
We maintain 99.9% uptime across our infrastructure. Enterprise plans include a formal SLA with credits for any downtime. Our systems are deployed across multiple availability zones with automatic failover.