We are hiring for Customer Support Executive role at AIsoule. You will handle inquiries via chat, email, and WhatsApp, ensuring a positive customer experience.
Requirements
• 0-2 years of experience in customer support
• Excellent written and verbal communication skills in English
• Basic computer proficiency
• Ability to multitask and work in a fast-paced environment
• Experience with CRM/helpdesk tools is a plus
• Patience and empathy when dealing with customers
Responsibilities
• Respond to customer inquiries via email, chat, and WhatsApp
• Troubleshoot and resolve basic technical issues
• Escalate complex issues to the appropriate team
• Maintain detailed records of customer interactions
• Contribute to the knowledge base and FAQ content
• Gather customer feedback to improve the product
Benefits
• Competitive salary
• Training and development programs
• Career growth opportunities
• Supportive team culture
Interested?
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